Online Curriculum


This 4-lesson course is designed to educate the mariner in Crowd Management and Safety Training for Personnel providing direct services to passengers in passenger spaces for Ro-Ro passenger ships and passenger ships other than Ro-Ro passenger ships. This prepares the mariner with passenger control responsibilities to be better prepared to carry out their duties in a safe and efficient manner. The course topics include methods of communication, passenger response to stress, and dealing with unruly people.


Prerequisites: None

Special Requirements: Basic computer skills are needed to handle the requirements of an online learning environment.

USCG Approval: Any applicant who has successfully completed the Crowd Management Online (MEBAMD-144) course will satisfy the Crowd Management training requirements of Paragraph 1 of Section A-V/2; the Safety Training requirements of Paragraph 2 of Section A-V/2 of the STCW Code, As Amended 2010.



While classes are scheduled in two-week increments, students will work at their own pace.  Working within the time frame of the course, students are free to use the entire time allotted if needed, or to complete the coursework more quickly.  Though students will work at their own pace, they are expected to complete all assignments and to interact with the instructor.  There will be live student/instructor interaction available every weekday of the course.  Additional course-specific information will be sent to students upon successful registration into a class.

Students may register for more than one class in the same time period - however, please remember that a separate application form is needed for each class.  More detailed information is available on the admissions pages for online courses.


All students taking CMES online courses are required to take the final exam at a Prometric Testing Center in the United States, Guam, Puerto Rico, or the US Virgin Islands.  After all coursework is completed, the student will be provided with the necessary information and authorization to schedule the final exam at a Prometric office location that is convenient to him or her.

  • Testing MUST be scheduled and completed no later than 30 days from the date that CMES contacts the student with authorization to test at Prometric.
  • The course certificate will be mailed to the student within 10 business days of successful completion of the final exam at Prometric, to the student's address of record at the time of course registration.

Find a Prometric Testing Center